Refund policy

Returns and Cancellations Policy
Because our products are custom-made to order just for you, we maintain a strict return policy to keep our operations sustainable.
  • Damaged or Defective Items: If your order arrives damaged, defective, or contains a printing error, please contact us within 14 days of delivery with a clear photo of the issue. We will happily arrange a brand new replacement or a full refund at absolutely no cost to you. You do not need to ship the item back.
  • Returns & Change of Mind: If you wish to return your item for any other reason, we accept returns within 14 days of delivery. To initiate a return, please email our support team for authorization.
    • Return Shipping: Customers are strictly responsible for purchasing and providing their own tracked international return shipping label.
    • Important: Returns must be sent directly to our administrative office address (provided upon email authorization), not back to the printing facility. Items must be unworn, unwashed, and in their original packaging to qualify for a refund.
  • Cancellations: Our production line is fully automated and begins crafting your custom item immediately after your payment is processed. Because of this, orders cannot be canceled or modified once they have been submitted. Please double-check your sizing and shipping address carefully before finalizing checkout!